1. Overview

This Privacy Policy explains how 12TwentyOne WebCraft collects, uses, stores, and protects personal, business, and technical information shared by clients, partners, and website visitors. By accessing our website, submitting project requests, or engaging with our services, you acknowledge and accept the practices described in this policy.

2. Information We Collect

• Personal Information: name, email address, phone number, and communication details.
• Business Information: company name, project requirements, business goals, and brand details.
• Technical Information: credentials, hosting details, or system access required for execution.
• Interaction Data: form submissions, inquiries, email conversations, and communication records.

3. How Information Is Used

Collected information is used strictly for project execution, service delivery, communication, billing, support, system maintenance, and internal operational processes related to the agreed scope of services. 12TwentyOne WebCraft does not sell, rent, distribute, or commercially trade client data with third parties.

4. Managed Infrastructure Environment

Websites developed under our services operate within infrastructure environments managed by 12TwentyOne WebCraft. Certain technical data, configuration details, and system information may be processed within our managed infrastructure for the purpose of maintaining stability, security, and operational continuity of digital systems.

5. Third-Party Access and Client Responsibility

Execution, access control, and system management are handled exclusively by authorized personnel of 12TwentyOne WebCraft. If the client independently shares credentials, system access, or project files with external developers or agencies, 12TwentyOne WebCraft will not be responsible for any data misuse, loss, modification, or security breach resulting from such actions.

6. Data Security

We implement reasonable technical and organizational safeguards to protect information within our control. However, due to the inherent nature of digital infrastructure and external platform dependencies, absolute security cannot be guaranteed

7. Data Retention

Client data is retained only for the duration necessary to deliver services, maintain internal operational records, comply with contractual obligations, or satisfy legal requirements.

8. Policy Updates

This Privacy Policy may be updated periodically to reflect operational improvements, legal obligations, or service framework changes. Continued use of our services after such updates constitutes acceptance of the revised policy.

Contact

For any questions regarding this Privacy Policy or data handling practices, please contact us at info@1221webcraft.com.